Hearing loss is a personal and sensitive situation for everyone. Therefore, choosing the right hearing aid and applying it in the most appropriate way requires expertise and a personalized approach. We aim to be with you at every step of your hearing journey and offer the most ideal solutions that will increase your quality of life.
How Does Our Hearing Aid Sales and Application Process Work?
In order to ensure customer satisfaction and the highest benefit, we meticulously manage our hearing aid sales and application process:
1. Detailed Hearing Assessment and Audiometric Tests
Everything starts with a clear understanding of your hearing condition. Comprehensive hearing tests (audiometry) performed by our expert audiologists allow us to determine the type, degree and personal hearing profile of your hearing loss. At this stage, we also receive detailed information about your lifestyle, expectations and aesthetic preferences. This information forms the basis for offering you customized solutions.
2. Personal Consultation and Device Selection
According to your hearing assessment results and personal needs, we offer you the most suitable hearing aid models (BTE, RIC, CIC, etc.) and technologies. We help you make your choice by considering factors such as sound quality, comfort, aesthetic appearance, advanced features (Bluetooth connection, rechargeability, etc.) and your budget from our wide range of products that include the most up-to-date and effective devices on the market. At this stage, we provide transparent and understandable information about the advantages and disadvantages of each device.
3. Device Application and Initial Adjustments (Fitting)
The hearing aid you choose is specially applied to your ear by our hearing care professional. During this process, it is checked how well the device physically fits your ear. Then, the initial adjustments (fitting) of the device are made according to your hearing test results and personal preferences. These adjustments are made precisely using special software to ensure that the device offers you the clearest and most comfortable sound.
4. Adaptation Process and Trial Use
The process of getting used to your new hearing aid is important. We encourage you to try the device in your daily life for a certain period of time. During this process, you will have the opportunity to experience the performance of the device in different sound environments and determine your possible adjustment needs. We provide detailed usage instructions and tips to support you in this process.
5. Fine Tuning and Follow-up Appointments
At the end of the trial period, you will meet with our hearing care professional again. During this appointment, your experiences and feedback while using the device are evaluated. If necessary, fine adjustments are made to the device settings and your personal comfort and hearing performance are optimized. After this stage, we constantly check the performance of your device with regular follow-up appointments and respond to your possible needs.
6. Maintenance and Technical Service Support
We are with you even after you receive your device. We provide regular maintenance services and technical service support when necessary to ensure that your hearing aid has a long life and maintains its high performance. You can trust our expert team for all your needs such as cleaning, part replacement, repair and software updates.
Our goal is not just to sell you a hearing aid, but to offer you a personalized and continuous hearing solution that will add value to your life. Contact us today to start your hearing journey with us and have a healthy hearing experience.